SERVICE OF OUR VIRTUAL RECEPTIONIST
The service of our virtual receptionists includes areas of responsibility that will make your work easier in the future.
The agency “globboard” offers you holistic and well thought-out services. Our virtual receptionists and specialists are specialized in sales management and support you in addition to the actual reservation and revenue management with an additional telephone service.
#1 SERVICE: “The Support”
RESERVATION and REVENUE MANAGEMENT: The agency “globboard” supports demanding accommodation providers worldwide. Outsourcing of the reservation department or at times when the reception does not have to be staffed saves personnel and money. We try to optimize work processes with the professional service of our virtual receptionists.
#2 SERVICE: “Sales Management”
SALES MANAGEMENT: The agency “globboard” helps companies to achieve the desired success in the digital age. Only through consistent customer orientation and professional sales & service management can you get a head start on your competitors.
#3 SERVICE: “Finally Online”
ADMINISTRATION OF THE BOOKING PLATFORMS: We take care of the professional publications of the individual accommodations on various OTA’s (Online Travel Agency), tourism websites, hotel rating portals and hotel metasearch. This means that “globboard” and the service of our virtual receptionists, for example during “the support”, are responsible for all OTA’s and manage them for you.
#4 SERVICE: “The Mindset”
CONSULTING, COACHING & MENTORING: Team building, marketing & sales support, project management, photography, social media marketing, as well as support in many areas of activity related to your accommodation. We only work with the best of the best, so-called experts, from a wide variety of industries and support you in all of your implementation.