RESERVATION MANAGEMENT IN THE HOTEL SECTOR
Are you a private landlord? Do you own one or more holiday homes, chalets, apartments or apartment houses? Then you are exactly right here! Reservation management for private landlords.
THE TO-DO LIST OF OWNERS
Reservation checks have to be carried out and the occupancy calendar has to be updated, pricing based on a market observation is essential, both bookings and any guest requests via email or phone must be processed.
The constant data maintenance of countless platforms is a must. The operation of complex reservation programs & channel managers is essential. Handle complaints and cancellations and permanent availability – your daily bread. In addition, guest inquiries usually need to be processed within a maximum of 30 minutes.
That and much more is claimed by i.a. a few hours on the PC. A so-called full-time job, which for many hosts can only be done on the side due to time constraints. A fatal mistake in this fast moving time.
YOUR AFFORDABLE RENTAL SUPPORT
That is why it makes sense to use the virtual receptionist to outsource various reservation processes that take place in the background and are not related to the direct contact with guests. We take care of all activities that a rental entails (except cleaning, check-in and payment processing on site).
CHANNEL MANAGER & RESERVATION PROGRAM
INQUIRIES & BOOKING MANAGEMENT
UPSELLING, CROSS SELLING, AFTER SELLING
COMPLAINT & CANCELLATION MANAGEMENT
OUR PACKAGE FOR PRIVATE OWNERS
We have put together a well thought-out and coherent service portfolio especially for you. Reservation management for private landlords:
With “Finally online” you decide on how many online booking platforms you would like to be listed. You can choose between three options at a one-time fixed price.
“The support” service, for you 365 days, includes an individual, fixed monthly service fee, which is based on your requirements.
A bonus agreement, in which an individual sales target is set, serves as an additional impetus for more willingness to perform and brings added value for both sides.